Federal Agencies Redesign Services to Let AI Complete Tasks
The UAE’s National Committee for the Agentic AI Project launched a unified operational framework on August 21, 2026, requiring federal agencies to redesign public services around autonomous artificial intelligence assistants. Federal entities will restructure digital interactions so local residents and commercial entities no longer need to identify responsible authorities, submit repetitive documents, or process multi-step administrative applications manually.
Framework Mandates Direct Inter-Agency AI Execution Over Form Submissions
Under the Assistant AI Government Experience Design Guide, virtual assistants will accept single conversational requests, retrieve verified records already held in government databases, and execute tasks across departments without requiring manual application filings. Unveiled during a specialized workshop for federal ministry officials and technical teams, the model establishes a standardized technical approach for transition across all ministries.
Assistant Minister of Cabinet Affairs for Government Knowledge Exchange Mohammed Rashid bin Taliah, who heads the Government Services Track of the project, stated that performance will be measured strictly by final task completion rather than the number of messages exchanged with a user. The administrative burden of completing transactions will shift directly to automated federal infrastructure, allowing agentic assistants to plan steps, resolve exceptional cases, and coordinate between entities independently.
The strategy builds on national targets designed to transition 50 percent of UAE government services to agentic artificial intelligence systems.
