What is the main objective of UAE Emergency Number Day?

Designated by the Ministry of Interior, the annual day aims to promote the responsible use of 999, reduce non-emergency calls, and ensure faster emergency response times.

Which police number should be used for routine questions?

Residents should use 901 for general enquiries and non-emergency police services, leaving 999 exclusively for situations requiring urgent intervention.

What information do operations rooms require during an emergency call?

Callers are urged to provide their precise location, clearly explain the circumstances, cooperate with the call taker, and answer questions accurately to help dispatch specialized teams without delay.

UAE Emergency Number Day: When To Call 999 Or 901

Share on:

MDT News Desk September 9, 2026Updated on October 11, 2026

999 for emergencies, 901 for everything else

The UAE has designated 9 September as an annual Emergency Number Day. The Ministry of Interior launched the campaign with Dubai Police and police forces across the country to cut non-emergency calls to 999 so that urgent calls get answered faster.

Number	Use it for
999	Genuine emergencies that need immediate intervention
901	General enquiries and non-emergency police services

What to tell the operator

Give your exact location first.
Describe clearly and accurately what happened.
Answer the call-taker’s questions without delay, so the right team can be dispatched.

The campaign uses awareness messages in several languages to reach all communities.

Also ReadSudden Lane Changes in Dubai: Fines, Risks and How to Avoid Them

💡 Quick FAQ & IntelligenceTap to Expand

Q: When is UAE Emergency Number Day?

Every year on 9 September.

Q: Which number should I call for a general police question?

Also ReadUAE Emergency Alerts: The official channels to trust, what to do during regional escalations, and the rumors to ignore

901, which handles general enquiries and non-emergency police services.

Q: What should I say when I call 999?

Your precise location, a clear description of the situation, and prompt answers to the operator’s questions.